Support

How can we help?

Quick answers about your Kuartal ID, membership, orders and our apps.

Your Kuartal ID

Membership and billing

Orders and returns

Apps

Kuartalspace community

Privacy and your data

Corrections and complaints

Common questions

Is Kuartal a fund? Can I invest with you?

No. Kuartal Inc gives advice only. It isn't a fund, it doesn't manage money, and we don't take investments from the public. If someone offers you an investment in Kuartal's name, it isn't us. Please let us know at hello@kuartal.id.

I found a mistake in an article. How do I tell you?

Thank you! Use the "Report a correction" link at the bottom of any article, or email hello@kuartal.id. We list every correction publicly.

Will Kuartal ever ask for my password, PIN or recovery phrase?

Never. Not by email, chat, phone or anything else.

How do returns work?

You can return unused items within [SUPPLY: days]. Made-to-order items can be returned if they arrive faulty. [VERIFY: returns policy]

Can I delete my account and my data?

Yes, anytime, from your Kuartal ID settings or by writing to us. We'll tell you what we keep and why.

App Support

Help with Kuartalspace, Kuartalku and every app on your Kuartal ID.

Pick your app to find guides, known issues and what's new. If something's not working, tell us what you were doing, what you expected and what actually happened, plus your device and app version. Screenshots are great. Recovery phrases, PINs and passwords should never go in a support message.

Apps: Kuartalspace · Kuartalku · Kuartal AI Labs · Klassroom · Kuartal Business · Kalc · Kuartalworks · Kuartal Rewards · Kuallet (coming soon)

Everything's running smoothly. [Link to status page]